5

"Just an oil change" I had major work done a few weeks ago after reading glowing reviews of Paul and his shop. Yesterday I was back for an oil change. No surprises and a reasonable charge. My car is in good hands.

5

Jeff said this business is impeccable. They clearly have demonstrated over the years their competency and they care about their customers.

5

I was in a bind... I'd broken a leaf spring on my pickup. I live south, but they recently moved my office north, and I didn't know where to take my truck to be fixed. I stopped by Rational Auto and talked with Paul. He gave me a fair estimate to replace both my springs, but he told me to send him my VIN so he could make sure that the price was correct. After sending him the info he needed, he got back to me quickly, but said that another shop, who specialized in springs might be able to do the job cheaper, and he told me the name of the shop. After checking, he was right. Rational didn't get my patronage this time, but BE SURE that he'll get it the next time that I need service. This kind of honesty and integrity is unusual these days. So, I owe Paul a big "thank you", and I'm certain that he'll be seeing me soon again.

5

I love this place, I worked as a mechanic for the company for a year. I wouldn't never let anyone touch my car, but I would have no problem leaving it at this shop.

5

Tom said this business does what he needs them to do.

5

"Got the job done!" I found out about Paul and Rational from two great reviews on Nextdoor.com. I was entirely pleased, both with the repair and the customer service/friendliness. The White Bullet is driving well again without any noise, after a strut job. I will be back.

5

About a year ago my neighbor Reba and i were talking about fixing a problem with my car and at that time i did not really know where to take it until she mentioned RATIONAL and i said Rational! and she said YES..Long story short! when i retired from IBM in 1995 i went to work for a Auto Parts Store delivering parts to people like Paul and that was it! i remembered back when the store people use to recommend Paul as very good and someone that you could trust, it was that easy, but being an old guy i had forgot about Paul until i heard the word RATIONAL. he has since worked on two of my vehicles and will continue...

5

"Fair Price, No Surprises" Couldn't have been more straightforward. Had the work I needed done in a reasonable amount of time and for a reasonable price. Would gladly use their services again.

5

"reliable, honest Paul" I've been taking cars to Paul for over 20 years and have recommended him to many friends who are now loyal customers. Paul and his employees are always courteous and helpful.

5

"You can count on Paul" Simple oil change and tire rotation. Pleased to have it done quickly without the painful upsell cross sell you get from most oil change places.

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