I was referred to this place from my previous BMW mechanic for my mom's vehicle. The one thing I really enjoy about this shop is Paul's consistency in answering the phone. He is very proactive about ensuring someone is there to take your call, and that's pretty refreshing, especially when you're having to call around for a repair. I brought my mom's vehicle here for a transmission flush at 150K miles and everything went well, pricing was reasonable and she was in and out in a jiffy. They are very honest and will give you a straight answer on what's wrong with your vehicle. Although I wish things would change with the industry and having to pay for the vehicle to be checked prior to doing any work (even though we may already know what's wrong with it), I'm glad there is an extra level of caution to ensuring the car only gets the repairs it truly needs. Keep up the great work!