Austin Auto Repair

Phenomenal service

We trust them completely with all of our family's cars. We've received excellent service from Rational for years.

Conflicted to review, when I want to keep this place all to myself. Paul greets like family, services your vehicle as if his daughter will be driving it, and is very thorough in ensuring the car is properly serviced. There is nothing I can criticize about their business, definetly wishing Paul and his team great success.

Best service

Great customer service. Had me in and out the next day. Great comfortable waiting room and bathrooms available

Paul is awesome, great mechanic!

I've been taking my vehicles to Paul for so long it's just easy. Fair more than competitive prices. Good reliable work. Have not found anything his shop can't do so far. But most importantly local shop, local family.. good folks Highly recommended (My last job was large. Lotta work. Yeah it was some coin but no way corp could do all I wanted vs needed.) Again, years with Rational auto

Cannot say enough good things about Paul and his team! We had some issues with our work vehicle after the snow/ice storm last week. A friend of ours referred us to Paul and what can I say. I will definitely be bringing Paul my car business! He answered the phone and returned all of my calls, from the many times I called him. He tried to help us out as much as possible over the phone for what our issue was. We did need to bring our vehicle to him and he was able to get it back to us within a couple of hours! In contrast I tried calling the dealership for our Van, left multiple messages and received no phone calls back after 2 days..... We run a locally owned business and know how important customer service is. Don't waste your time trying to get ahold of the dealership. Call Paul! A+++++ Service Thank you Paul, you saved us! Now we can get back to work!